Video Guide

Filling out the online form without an account: the light/dark button, a clear subject (and the hint when it looks too general), the document type, your school or agency, the office that should handle it, an email for keys (check Spam), getting your reference code, and What's new.

Checking a submission later from your saved list or by reference code, reading its status, your own remarks and the movement history, printing QR labels for several documents, a document travelling inside another one, asking for routing help, and seeing everything ready for pickup for your school.

What a released document looks like, confirming that you received it using your confirmation key, and documents released without a key.

Step by step: entering your key first, naming who appeared on each date, generating and printing the certificate, using the access slip from the counter while a document is still being routed, and an archived document.

When one person claims documents for more than one school on the same trip, when two different people share the same name on the same day, and one certificate for a whole stack of documents collected in one visit.